Frequently Asked Questions

What is the SCinet CRS?

The SCinet Connection Request System (CRS) is the primary way for exhibitors to share their network connection needs with SCinet. The CRS is intended to accumulate requests for standard network connections, such as 1/10/100 Gigabit Ethernet.

What is new for SC21?

At SC21 all 1 Gigabit booth connections will use singlemode fiber instead of multimode fiber. This will change the optics and connectors to be used from previous years. Items that have changed are highlighed in purple in the text below. If you have a switch that you used in previous years for 1 Gigabit connections to your booth, then you will need to obtain new SFP-LX optics that will use LC connectors. You may obtain these before the event or at the Help Desk during SC21, but we suggest you purchase new SFPs in advance.

If you are new to networking or using fiber optics for connectivity and have questions see our short Network Connections Guide.

Who can login to the SCinet CRS?

The SCinet CRS is access controlled to prevent unauthorized connections/charges.

The SC21 Exhibits Management Company provides SCinet with a list of contacts for exhibitor organizations. These initial contacts received an email with a subject line of "Invitation to request SCinet connections" on Jul 9, 2021. That email contains login and password information for the CRS.

The initial exhibitor contacts can then create additional contacts within the CRS if needed.

If you do not know the contact for your exhibitor/organization, please contact the SCinet Helpdesk by sending email to

What are SCinet's network service offerings?

The SCinet network service offerings at SC21 include:

  • 1 Gigabit Ethernet: 1 Gigabit Ethernet connection to the SCinet IP network. This connection is delivered over singlemode fiber and requires 1000Base-LX optics.
  • 10 Gigabit Ethernet: 10 Gigabit Ethernet connection to the SCinet IP network. This connection is delivered over singlemode fiber and requires 10GBase-LR optics.
  • 100 Gigabit Ethernet:100 Gigabit Ethernet connection to the SCinet IP network. This connection is delivered over singlemode fiber and requires 100GBase-LR4 optics.
Which connection type should I choose?

You may be unsure of which type of network connection to order for your booth. If you are simply looking for a standard connection to the Internet, then most likely a 1 Gigabit Ethernet connection with the default settings will suit your needs.

If you need a special type of connection for a demo, please consult with the technical contact of your booth to determine the details of your connection. SCinet offers the following general types of network connections:

  • Standard Ethernet connections (e.g. 1 Gigabit Ethernet, 10 Gigabit Ethernet) are the most common. They provide connectivity to the Internet and high speed research networks.
What type of cable will be used to deliver the connection to my booth?

All SCinet network connections are delivered over a fiber optic cable:

  • 1 Gigabit Ethernet: singlemode fiber
  • 10 Gigabit Ethernet: singlemode fiber
  • 100 Gigabit Ethernet: singlemode fiber

In order to connect properly, your equipment will need appropriate connectors and optics type.

SCinet network services are not available over Category 5/6 copper cable, nor does SCinet provide Cat 5/6 cable in booths. Questions regarding installation of cable can be directed to Freeman.

What type of connectors will be used to terminate the fiber optic cable in my booth?

Fiber connectors vary with connection type. If conversion to another connector type is necessary to match exhibitor's equipment, that conversion is the exhibitor's responsibility.

  • 1 Gigabit Ethernet: duplex male LC connectors
  • 10 Gigabit Ethernet: duplex male LC connectors
  • 100 Gigabit Ethernet: duplex male LC connectors
What equipment will I need for my booth?

You will need to provide an Ethernet switch for your booth to connect the SCinet fiber and distribute the network around your booth, most likely via Cat5/Cat6 copper cable. Note that SCinet does not provide Cat 5/6 cabling in booths. Please read the sections on connections, cables, and connectors and consult with the technical contact for your booth as to your equipment needs. For any additional questions, please contact

For 1 gigabit connections only, there is an option to purchase a SCinet-provided switch and compatible optic ($160) when making your booth connection request. This option includes a Cisco SF112-24-NA 24-port 10/100 + 2-port Gb switch with a SFP-LX optic (or equivalent). The purchased switch and optic may be picked up at the SCinet helpdesk with a valid invoice during the show.

If you have switches used from previous years for 1 Gigabit connections to your booth. You do not need to purchase a new switch, but you do need to obtain SFP-LX optics for the fiber uplink port on your switch to be compatible with the new singlemode fiber in use for 1 Gigabit connections. Compatible SFP-LX optics will be sold at the Help Desk for booths that forget to obtain optics before the show, but we do recommend purchasing your own SFPs in advance.

How many public IP addresses may I have?

When you place your order you you will be provided with options for choosing how many addresses you want: /27 will cover up to 29 addresses, /25 will cover up to 125 addresses, or /24 will give you up to 253 addresses. These addresses are considered part of your order.

What is the price for network connections to my booth?

There is a per connection fee for each SCinet network connection. The fee varies based upon the connection type:

  • 1 Gigabit Ethernet: $1000
  • 10 Gigabit Ethernet: $2000
  • 100 Gigabit Ethernet: $2500

Note that connections will have a late fee imposed if ordered after Oct 8, 2021 and will be delivered on a best effort basis after Oct 22, 2021.

Can I just use the free wireless?

The free wireless service at SC21 is a best effort network. If you are running demonstrations in your booth that require high availability network access, we advise you to order a wired network connection through the CRS. See the SC21 wireless service policy or email for more information.

How do I opt out?

If your organization will not need wired connectivity at SC21, you may indicate this to SCinet by opting out. By opting out of the SCinet CRS, you will no longer receive emails from SCinet about ordering network services. Once an exhibitor has opted out, they may not use the CRS to request network connectivity. If the exhibitor would then like to change their opt-out decision, then they can go back to the CRS interface and uncheck the opt-out check box. To opt out, click here.

How will I be billed for the SCinet connections I've ordered?

Billing will be handled through the SC21 Exhibits Management Company, Hall-Erickson. After Aug 27, 2021, SCinet will transmit billing data to Hall-Erickson, which will then issue invoices to each exhibitor. Please contact Hall-Erickson at 630-434-7779 or if you have further questions about billing.

The last date to cancel a connection request without payment is Nov 5, 2021.

What are the important dates I should know?
  • Jul 9, 2021 - CRS opens for requesting SCinet network connections.
  • Aug 27, 2021 - Invoicing will begin with data sent to Hall-Erickson on a regular basis.
  • Oct 8, 2021 - After this date a $1000 late fee applies to newly added connections.
  • Oct 22, 2021 - CRS closes. New connections after this date are subject to availability.
  • Nov 5, 2021 - Last date to cancel a connection request and receive a full refund. This is the last opportunity before the fiber goes on the floor, and there will be no more time to adjust after this point.
What is the fee for late connection requests?

For each connection ordered after Oct 8, 2021, a $1000 late fee applies.

How do I add another point of contact for my booth?

The SC21 Exhibits Management Company provides SCinet with a list of contacts for exhibitor organizations. Each contact received an email with a username and password and instructions for logging in to the CRS. Other points of contact for the exhibitor booth may be added by visiting the Contacts section.

When adding a contact for a booth, two optional permissions are available: one for managing contacts and one for managing connections. If neither is selected, then the contact will be able to view all the information for the booth on the CRS, but not make any changes. Note that if the contact is given permission to modify contacts, then he/she implicitly has the capability to add permissions to himself for managing connections.

How do I give another person access to make my connection requests?

Create a CRS point of contact for this person. Ensure that the 'Manage Connections' permission is set for this new contact. Additional instructions can be found at points of contact.

Whom do I contact for additional questions?

Detailed information regarding SCinet service level, security policies, wireless policies and other SCinet initiatives can be found on the SC21 Web site. For any additional questions, you may contact the SCinet Helpdesk by sending email to