Frequently Asked Questions

What is the SCinet CRS?

The SCinet Connection Request System (CRS) is the primary way for exhibitors to share their network connection needs with SCinet. The CRS is intended to accumulate requests for standard network connections (such as 1/10/100 Gigabit Ethernet) and connections to be delivered as dark fiber either to another exhibitor booth or to a SCinet location.

Who can login to the SCinet CRS?

The SCinet CRS is access controlled to prevent unauthorized connections/charges.

The SC17 Exhibits Management Company provides SCinet with a list of contacts for exhibitor organizations. These initial contacts received an email with a subject line of "Invitation to request SCinet connections" on Jul 17, 2017. That email contains login and password information for the CRS.

The initial exhibitor contacts can then create additional contacts within the CRS if needed.

If you do not know the contact for your exhibitor/organization, please contact the SCinet Helpdesk by sending email to

What are SCinet's network service offerings?

The SCinet network service offerings at SC17 include:

  • 1 Gigabit Ethernet: 1 Gigabit Ethernet connection to the SCinet IP network. This connection is delivered over multi-mode fiber and requires 1000Base-SX optics.
  • 10 Gigabit Ethernet: 10 Gigabit Ethernet connection to the SCinet IP network. This connection is delivered over single-mode fiber and requires 10GBase-LR optics.
  • 100 Gigabit Ethernet:100 Gigabit Ethernet connection to the SCinet IP network. This connection is delivered over single-mode fiber and requires 100GBase-LR4 optics.
  • Dark fiber: single-mode fiber laid between two locations. This is an atypical request. In the event that a routed IP connection between booths is not sufficient, a dark fiber path can be built between booths. The exhibitors must coordinate and provide the equipment at either end of the fiber. Dark fiber drops may be requested for a private connection between two exhibitor booths. You may request dark fiber from a booth to a SCinet location (e.g. the NOC) with the understanding that direct coordination with SCinet will be necessary.
  • Virtual Circuit: point-to-point 802.1Q Ethernet tunnel through SCinet that terminates at the uplink of a virtual circuit service provider such as ESnet SDN or Internet2 AL2S. This service is an optional add-on to the Ethernet services.

Which connection type should I choose?

You may be unsure of which type of network connection to order for your booth. If you are simply looking for a standard connection to the Internet, then most likely a 1 Gigabit Ethernet connection with the default settings will suit your needs.

If you need a special type of connection for a demo, please consult with the technical contact of your booth to determine the details of your connection. There are three general types of network connections offered by SCinet:

  • Standard Ethernet connections (e.g. 1 Gigabit Ethernet, 10 Gigabit Ethernet) are the most common. They provide connectivity to the Internet and high speed research networks.
  • Dark fiber connections are single-mode fiber from your booth to another location. These can be used to build a private connection between exhibitors.

What type of cable will be used to deliver the connection to my booth?

All SCinet network connections are delivered over a fiber optic cable:

  • 1 Gigabit Ethernet: multi-mode fiber
  • 10 Gigabit Ethernet: single-mode fiber
  • 100 Gigabit Ethernet: single-mode fiber
  • Dark fiber: single-mode fiber
  • In order to connect properly, your equipment will need appropriate connectors and optics type.

    SCinet network services are not available over Category 5/6 copper cable, nor does SCinet provide Cat 5/6 cable in booths. Questions regarding installation of cable can be directed to Freeman.

    What type of connectors will be used to terminate the fiber optic cable in my booth?

    Fiber connectors vary with connection type. If conversion to another connector type is necessary to match exhibitor's equipment, that conversion is the exhibitor's responsibility.

  • 1 Gigabit Ethernet: duplex male LC connectors
  • 10 Gigabit Ethernet: duplex male SC connectors
  • 100 Gigabit Ethernet: duplex male SC connectors
  • Dark fiber: duplex male SC connectors
  • What equipment will I need for my booth?

    You will need to provide an Ethernet switch for your booth to connect the SCinet fiber and distribute the network around your booth, most likely via Cat5/Cat6 copper cable. Note that SCinet does not provide Cat 5/6 cabling in booths. Please read the sections on connections, cables, and connectors and consult with the technical contact for your booth as to your equipment needs. For any additional questions, please contact

    For 1 gigabit connections only, there is an option to purchase a SCinet-provided switch and compatible optic ($160) when making your booth connection request. This option includes a Cisco SF112-24-NA 24-port 10/100 + 2-port Gb switch with a SFP-SX optic (or equivalent). The purchased switch and optic may be picked up at the SCinet helpdesk with a valid invoice during the show.

    How many public IP addresses may I have?

    When you place your order you you will be provided with options for choosing how many addresses you want: /27 will cover up to 29 addresses, /25 will cover up to 125 addresses, or /24 will give you up to 253 addresses. These addresses are considered part of your order.

    What is the price for network connections to my booth?

    There is a per connection fee for each SCinet network connection. The fee varies based upon the connection type:

  • 1 Gigabit Ethernet: $1000
  • 10 Gigabit Ethernet: $2000
  • 100 Gigabit Ethernet: $2500
  • Dark fiber: $2500
  • In the case of requests for dark fiber to another exhibitor booth, both booths will be charged $2500 for the connection (i.e., one charge for each end of the connection).

    Note that connections will have a late fee imposed if ordered after Sep 29, 2017Oct 6, 2017 and will be delivered on a best effort basis after Oct 16, 2017.

    Can I just use the free wireless?

    The free wireless service at SC17 is a best effort network. If you are running demonstrations in your booth that require high availability network access, we advise you to order a wired network connection through the CRS. See the SC17 wireless service policy or email for more information.

    How do I opt out?

    If your organization will not need wired connectivity at SC17, you may indicate this to SCinet by opting out. By opting out of the SCinet CRS, you will no longer receive emails from SCinet about ordering network services. Once an exhibitor has opted out, they may not use the CRS to request network connectivity. If the exhibitor would then like to change their opt-out decision, then they can go back to the CRS interface and uncheck the opt-out check box. To opt out, click here.

    How will I be billed for the SCinet connections I've ordered?

    Billing will be handled through the SC17 Exhibits Management Company, Hall-Erickson. After Sep 1, 2017, SCinet will transmit billing data to Hall-Erickson, which will then issue invoices to each exhibitor. Please contact Hall-Erickson at 630-434-7779 or if you have further questions about billing.

    What are the important dates I should know?

    • Jul 17, 2017 - CRS opens for requesting SCinet network connections.
    • Sep 1, 2017 - Invoicing will begin with data sent to Hall-Erickson on a regular basis.
    • Sep 29, 2017Oct 6, 2017 - After this date a $1000 late fee applies to newly added connections.
    • Oct 16, 2017 - CRS closes. New connections after this date are subject to availability.
    • Nov 3, 2017 - Last date to cancel a connection request and receive a full refund. This is the last opportunity before the fiber goes on the floor, and there will be no more time to adjust after this point.

    What is the fee for late connection requests?

    For each connection ordered after Sep 29, 2017 Oct 6, 2017, a $1000 late fee applies.

    How do I add another point of contact for my booth?

    The SC17 Exhibits Management Company provides SCinet with a list of contacts for exhibitor organizations. Each contact received an email with a username and password and instructions for logging in to the CRS. Other points of contact for the exhibitor booth may be added by visiting the Contacts section.

    When adding a contact for a booth, two optional permissions are available: one for managing contacts and one for managing connections. If neither is selected, then the contact will be able to view all the information for the booth on the CRS, but not make any changes. Note that if the contact is given permission to modify contacts, then he/she implicitly has the capability to add permissions to himself for managing connections.

    How do I give another person access to make my connection requests?

    Create a CRS point of contact for this person. Ensure that the 'Manage Connections' permission is set for this new contact. Additional instructions can be found at points of contact.

    Whom do I contact for additional questions?

    Detailed information regarding SCinet service level, security policies, wireless policies and other SCinet initiatives can be found on the SC17 Web site. For any additional questions, you may contact the SCinet Helpdesk by sending email to